Shipping policy

Shipping Policy

Shipping & Processing

Thank you for shopping with Gateway Gadgets

All orders are processed within [1–3] business days. Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Estimated delivery times:

Domestic: [3-5]business days
International: [6-12] business days

Please note that delivery times are estimates and may vary due to postal carrier delays or customs processing.

Insured Shipping

We offer Insured Shipping for added peace of mind.

If you purchase Insured Shipping and your package is confirmed as lost in transit by the shipping carrier, you may choose one of the following at no additional cost:

A full refund of your order, or
A free replacement of the same item(s), subject to availability.

To make a claim, please contact us within [30] days of the expected delivery date and provide your order number. We may require additional information while we investigate the shipment with the carrier.

What Is Not Covered

Insured Shipping does not cover:

Packages marked as delivered by the carrier but reported as stolen after delivery.
Incorrect or incomplete shipping addresses provided by the customer.
Delays caused by weather, customs, or other circumstances beyond the carrier's control.
Damage caused after the package has been successfully delivered.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.